Shipping policy

We process and ship board bags within 30 business days and apparel within 5 business day, Monday–Friday except for holidays. When your item ships, you will receive a confirmation email with the tracking number. Be sure to check spam if you haven’t received the email.

If you notice your shipping or billing address is incorrect after placing your order, please email ridethewavesurfco@gmail.com
and we'll do our best to update it before it ships. We cannot guarantee that it will be updated in time.

If your tracking information has not updated, know that your order has shipped. Facilities are not always timely with scanning in packages or updating the tracking info. Once it arrives at the post office in your county, a final ETA will be calculated.

For additional information not found on your tracking page, contact the carrier directly.

We ship to all 50 states within the United States. At this time, we do not ship internationally.

Orders over $100 ship for free. For all orders under $100, a flat rate shipping fee of $5 will be applied. At this time, we do not offer expedited shipping options.

Carriers can sometimes mark a package as delivered when it leaves the processing center, and then can be as much as 3 business days before it arrives at your door. The best way to find out where your package went is for you to contact the carrier directly. If you still need help, please contact us at ridethewavesurfco@gmail.com within 14 days of the package being marked as delivered so that we can find a solution.